Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or book our services. We aim to make sure that all your details are handled carefully, safely, and in full compliance with data protection laws in Singapore.
Information We Collect
When you use our website or services, we may collect different types of information:
- Personal Information: This may include your name, phone number, email address, or any other details you provide while booking appointments or filling out contact forms.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.
- Cookies: Our website uses cookies to improve your browsing experience and to help us analyse site traffic. You can disable cookies at any time in your browser settings.
How We Use Your Information
The information we collect is used to:
- Book and confirm your appointments smoothly.
- Respond to enquiries and provide support when needed.
- Personalise your experience on our website.
- Improve our services and keep our website running efficiently.
- Send updates about promotions or services, if you have agreed to receive them.
We do not sell or rent your personal data to third parties. Any information shared will only be used for the purposes described above.
Data Security
We use strict security measures to protect your personal data from unauthorised access, alteration, or disclosure. While we take every step to keep your information safe, no method of online transmission is completely secure. Therefore, we cannot guarantee absolute protection, but we do our best to minimise risks.
Sharing of Information
Your personal data may be shared with trusted third-party providers who help us deliver services such as online booking, payment processing, or email communication. These providers are bound by strict confidentiality agreements and only use your data as necessary.
Your Rights
As a user, you have certain rights regarding your personal information:
- The right to request access to your data.
- The right to update or correct your details.
- The right to request deletion of your data.
- The right to withdraw consent for marketing communications at any time.
To exercise these rights, please contact us using the details provided on our Contact page.
Cookies Policy
Cookies are small files stored on your device to improve your browsing experience. They help us remember your preferences, analyse site traffic, and ensure smooth functionality. You may choose to disable cookies in your browser, but this could affect how some parts of our website work.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted on this page with a revised date at the top.
Contact Us
If you have any questions about our Privacy Policy or how your data is handled, please get in touch with us through the details provided on our Contact page.