Welcome to our website. By using our website and services, you agree to comply with the Terms & Conditions outlined here. Please read them carefully as they explain your rights, responsibilities, and the standards we follow to provide professional hair care services in Singapore.
Use of Our Website
Our website is intended for users seeking information about our salon services, pricing, and booking options. You agree to use the website only for lawful purposes and in a way that does not cause damage or interfere with the site’s security, performance, or accessibility.
Booking Appointments
- All appointments must be booked through our online system, by phone, or directly at our salon.
- You are responsible for providing accurate personal details when booking. Incorrect information may cause delays or cancellations.
- Appointments are confirmed only once you receive a confirmation message or email from us.
Cancellations & Rescheduling
We understand that plans can change. If you need to cancel or reschedule an appointment:
- Please notify us at least 24 hours in advance.
- Cancellations made less than 24 hours before the scheduled time may incur a charge.
- If you fail to show up for your appointment without notice, we reserve the right to charge a no-show fee.
Pricing & Payments
- Prices listed on our Hair & Price Guide page are subject to change without prior notice.
- Payment is required at the time of service unless otherwise agreed in writing.
- We accept major payment methods including cash, credit/debit cards, and selected digital wallets.
- Promotional offers cannot be combined unless specifically stated.
Service Guarantee
Our team is dedicated to providing high-quality hair care services tailored to your needs. If you are not satisfied with the results, please let us know within 48 hours of your appointment. We will work with you to find a solution, which may include adjustments or a complimentary follow-up.
Use of Personal Data
Any personal information you provide during booking or through our website will be handled in line with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in that policy.
Intellectual Property
All content on our website—including text, images, graphics, and logos—belongs to us unless otherwise stated. You may not copy, modify, distribute, or use any content without written permission.
Liability
While we strive to ensure safe and professional services, we are not liable for:
- Reactions to treatments if you fail to disclose relevant health or hair history.
- Any indirect, incidental, or consequential loss resulting from the use of our website or services.
- Temporary interruptions to our website caused by technical issues beyond our control.
Changes to Terms & Conditions
We reserve the right to update these Terms & Conditions at any time. Changes will take effect immediately once posted on this page. It is your responsibility to review this page regularly to stay informed.
Governing Law
These Terms & Conditions are governed by the laws of Singapore. By using our website and services, you agree that any disputes will be resolved under Singapore law.
Contact Us
If you have any questions about our Terms & Conditions, please contact us through the details provided on our Contact page.